Terms and Conditions
These Terms and Conditions govern access to, use of services, reservations, and customer support provided by MORAY Restaurant, located in Cusco, Peru.
By making a reservation, visiting the restaurant, or using any of our service channels, the customer agrees to the conditions outlined in this document.
1. Establishment Identification
MORAY PERUVIAN CUISINE is a restaurant specializing in contemporary Peruvian cuisine and Andean fusion, dedicated to offering high-quality gastronomic experiences through personalized service and selected ingredients.
2. Reservations
2.1 Booking Channels
Reservations are managed exclusively through the restaurant’s official WhatsApp.
2.2 Confirmation
All bookings are subject to availability and will only be considered valid once the customer receives explicit confirmation from the restaurant.
2.3 Required Information
To process a reservation, the customer may be asked to provide:
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Full name
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Phone number
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Date and time of visit
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Party size (number of guests)
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Special requests or dietary restrictions
2.4 Punctuality
Guests are advised to arrive at least 5 minutes prior to their reservation time.
The restaurant will hold the table for a reasonable grace period after the agreed time. In the event of prolonged delays without prior notice, the reservation may be subject to cancellation.
2.5 Cancellations
Cancellations or modifications must be communicated in advance via WhatsApp.
The restaurant reserves the right to decline future booking requests in cases of repeated no-shows without prior notice.
3. Dining & Service
3.1 Menu & Availability
Dishes, beverages, ingredients, and presentations may vary depending on seasonal availability, local supply, or operational adjustments.
3.2 Dietary Restrictions
Guests must inform us in advance of any allergies, intolerances, or dietary restrictions.
While reasonable cross-contamination measures are taken, the restaurant cannot guarantee a completely allergen-free environment.
3.3 Conduct & Atmosphere
MORAY PERUVIAN CUISINE fosters an environment of mutual respect between guests and staff. Aggressive, offensive, discriminatory behavior, or conduct that disrupts the dining experience of others will not be tolerated.
The restaurant reserves the right to refuse entry or ask any individual violating these rules to leave the premises.
4. Pricing & Payments
4.1 Currency
All prices are listed in Peruvian Soles (PEN) unless stated otherwise.
4.2 Taxes
Prices include applicable taxes in accordance with current Peruvian legislation, unless explicitly indicated otherwise.
4.3 Payment Methods
The restaurant accepts cash, bank cards, and other authorized electronic payment methods.
5. Limitation of Liability
5.1 Personal Belongings
The restaurant is not responsible for any lost, damaged, or forgotten personal items on the premises.
5.2 Force Majeure
MORAY PERUVIAN CUISINE shall not be held liable for failure to fulfill obligations due to events beyond its reasonable control, including natural disasters, government restrictions, technical failures, or emergency situations.
6. Intellectual Property
All content published on our website, social media, photography, logos, branding, and promotional materials belongs to MORAY PERUVIAN CUISINE or is licensed for its use.
Any total or partial reproduction without prior authorization is strictly prohibited.
7. Personal Data & Privacy
Information provided by customers will be used exclusively for:
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Reservation management
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Customer support
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Service-related communications
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Authorized promotions and updates
MORAY PERUVIAN CUISINE commits to handling personal data in compliance with applicable Peruvian data protection laws.
8. Amendments
The restaurant reserves the right to update these Terms and Conditions at any time. Changes become effective immediately upon publication through official channels.
9. Applicable Law & Jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Peru. Any dispute shall be settled by the competent courts of the city of Cusco.
10. Contact Us
For inquiries, reservations, or customer support, please contact us via our official WhatsApp or through the channels available at: